忽略本地报错信息文件

mall_sql/diagnostics/dispatch_failure_diagnosis.sql

@@ -0,0 +1,101 @@
+-- ============================================================================
+-- 派单失败诊断脚本
+-- 执行时间: 2026-06-10
+-- 目的: 诊断为什么派单返回 ALL_ELIGIBLE_STAFF_BUSY
+-- ============================================================================
+
+-- 1. 查看问题订单的详细信息
+SELECT 
+    id,
+    order_no,
+    status,
+    payment_status,
+    dispatch_status,
+    dispatch_error_code,
+    dispatch_error_message,
+    service_lat,
+    service_lng,
+    dispatch_station_id,
+    required_qualification_code,
+    scheduled_start_at,
+    scheduled_end_at,
+    appointment_time,
+    address_snapshot_json->>'latitude' as address_lat,
+    address_snapshot_json->>'longitude' as address_lng,
+    created_at
+FROM public.hss_service_orders
+WHERE id = 'so-1781054320183-35441'
+  AND deleted_at IS NULL;
+
+-- 2. 查看所有在线服务人员
+SELECT 
+    id,
+    status,
+    is_active,
+    online_status,
+    uid,
+    station_id,
+    current_lat,
+    current_lng,
+    dispatch_radius_km,
+    last_dispatched_at
+FROM public.ml_delivery_staff
+WHERE deleted_at IS NULL
+  AND status = 1
+  AND COALESCE(is_active, TRUE) = TRUE
+ORDER BY id;
+
+-- 3. 查看服务人员的活跃派单记录（关键：哪些人员在忙）
+SELECT 
+    sa.id as assignment_id,
+    sa.staff_id,
+    sa.order_id,
+    sa.status as assignment_status,
+    sa.assigned_at,
+    so.status as order_status,
+    so.appointment_time,
+    so.scheduled_start_at,
+    so.scheduled_end_at
+FROM public.hss_service_assignments sa
+JOIN public.hss_service_orders so ON so.id = sa.order_id
+WHERE sa.deleted_at IS NULL
+  AND sa.status IN ('assigned', 'accepted', 'departed', 'arrived', 'serving', 'in_service')
+ORDER BY sa.assigned_at DESC
+LIMIT 20;
+
+-- 4. 查看是否有服务人员在任何活跃任务中
+SELECT 
+    s.id as staff_id,
+    s.online_status,
+    COUNT(DISTINCT sa.id) as active_assignment_count
+FROM public.ml_delivery_staff s
+LEFT JOIN public.hss_service_assignments sa 
+    ON sa.staff_id::TEXT = s.id::TEXT
+    AND sa.deleted_at IS NULL
+    AND sa.status IN ('assigned', 'accepted', 'departed', 'arrived', 'serving', 'in_service')
+WHERE s.deleted_at IS NULL
+  AND s.status = 1
+  AND COALESCE(s.is_active, TRUE) = TRUE
+  AND s.online_status = 'online'
+GROUP BY s.id, s.online_status
+ORDER BY active_assignment_count DESC;
+
+-- 5. 修复建议：如果订单有地址经纬度，更新到订单主表
+UPDATE public.hss_service_orders
+SET 
+    service_lat = (address_snapshot_json->>'latitude')::FLOAT,
+    service_lng = (address_snapshot_json->>'longitude')::FLOAT,
+    updated_at = clock_timestamp()
+WHERE id = 'so-1781054320183-35441'
+  AND (service_lat IS NULL OR service_lng IS NULL)
+  AND address_snapshot_json->>'latitude' != '';
+
+-- 6. 更新后验证
+SELECT 
+    id,
+    service_lat,
+    service_lng,
+    address_snapshot_json->>'latitude' as address_lat,
+    address_snapshot_json->>'longitude' as address_lng
+FROM public.hss_service_orders
+WHERE id = 'so-1781054320183-35441';